"Maggie has helped me with my limited company corporation tax and VAT, an investigation by HMRC relating to contractor tax, my self assessment including my property portfolio tax. She communicates very clearly, in a timely manner and is absolutely dogged dealing with HMRC, which is a godsend."
- James, London
“As a start-up business, I cannot use an in-house accountant due to high payroll, that's why I use an outsourcing service….Maggie is still supporting the business, and if I have any problem regarding, for instance, VAT she gives me the best answers every time…”
- JP, International Education Franchisee
"I have a great working relationship with ICS. They are very knowledgeable and always seem on top of things which leaves me time to get on with managing my workload."
- Gordon M., Test Analyst
"Very professional and informative. She provided all of the relevant information I requested in a speedy and easy to understand manner."
"I have used ICS for accountancy, advice and payroll for the past 8 years, they currently support my consultancy practice as a Ltd company.
I have always found ICS easy, friendly, knowledgeable, efficient and very helpful, all this during some challenging times for the contracting market. I sleep easy knowing I am compliant in personal returns and business.
I have recommended ICS in the past and would not hesitate to do so again."
- Toby T., Multi-Channel Consultant
"Before joining ICS I had never used an umbrella scheme before so my biggest concern was that I would have to complete my own tax return which I was certain I would do incorrectly. This concern has been completely been resolved as ICS deal with any tax issues for you and also make sure that you are on the right tax code to pay the best amount possible.
One of the best benefits of being a contractor with ICS is that you can be a contractor but still enjoy benefits that are usually only reserved for people on full time contracts such as a workplace pension and holiday pay.
Other benefits of using ICS include being able to send in your expenses in pretty much any format you can which is invaluable when you're busy and you don't have time to send them via a spread sheet. ICS also give you plenty of notice about when and how you are going to be paid so any issues can be resolved before you're paid. The online DOTS system is also a great help as it means you can change things such as your contact details and payment information at any time day or night.
I would definitely recommend ICS to other contractors for a number of reasons but the main ones are that ICS's customer service is brilliant and since joining any phone calls I've made have been answered within a minute. Their staff are also very knowledgeable about what they're doing and can explain things in easy to understand terms and make sure your problems are fully resolved before hanging up. They also remind you when you've forgotten to do something such as make an expenses claim.
Overall very satisfied with ICS."
- Ben E., Lookout, Rail Industry
"My biggest concern before joining ICS was paying a lot of tax, the reason why I thought that is because I get paid weekly - I no longer have this concern because Jess has explained it to me which was great. Benefits of using ICS were that the people are so nice and Jess went though everything with me, and that everyone is helpful and organised. I believe that ICS is great and they get back to you if there is outstanding submissions - thank you so much to everyone at ICS who has helped me and processed my timesheets on time."
- Casini B., Bookings Co-ordinator, Entertainment Industry
"My first time in using an Umbrella Solution and ICS have been a constant support and helped me by explaining things I wasn't sure about. I have nothing bad to say about ICS... they are doing their job and more."
- Adebola G., Residential Care Worker, Social Care Industry
"ICS are such a fantastic company to work with. Being new to contracting I had no idea what I was doing or what to expect, but they helped me with all my questions and queries. They respond quickly to any enquiries, any problems never seem to be a hassle, and they ensure payment is in your account the same day which is fantastic. I will continue to use them for as long as I am contracting, I highly recommend them. Special thanks to Jess Piela for being extremely patient!"
- Claudia M., Resource Management, Healthcare Industry